Privacy Policy

1. Information We Collect

For purposes of U.S. privacy laws, "personal information" means information that identifies, relates to, describes, or could reasonably be linked to an individual or household.

We collect information necessary to provide and improve our services:

a. Account Information

• Name
• Email address
• Company name and details
• Billing and payment information

b. Usage Data

• IP address
• Browser type and device information
• Log data (timestamps, access logs)
• Platform interactions (search queries, report generation, feature usage)

c. Customer Inputs

• Competitors, keywords, and other inputs submitted to generate AI Market Intelligence Reports

d. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain sessions
• Analyze usage
• Improve performance and user experience

You can control cookies through your browser settings. Where required by law, we will obtain your consent before using non-essential cookies.

2. Legal Basis for Processing (GDPR/UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Contractual Necessity: To provide our services
• Legitimate Interests: To improve our platform, ensure security, and prevent fraud
• Legal Obligations: To comply with applicable laws
• Consent: Where required (e.g., for certain cookies or communications)

3. How We Use Your Information

We use your information to:

• Deliver AI Market Intelligence Reports and dashboards
• Operate, maintain, and improve our platform
• Provide customer support
• Conduct internal analytics and performance monitoring
• Communicate service updates, security alerts, and administrative messages
• Comply with legal and regulatory requirements

4. AI and Data Usage

Outputs generated by our platform are based on your inputs and available data sources and are provided for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of outputs for any specific business purpose. You should not rely on outputs as the sole basis for decision-making.

• Your inputs (e.g., competitors, keywords, queries) are used solely to generate your requested outputs.
• We do not use your proprietary inputs or reports to train public or shared AI models.
• Data may be processed in aggregated and anonymized form to improve system performance.
• We treat customer inputs as confidential business information.

5. Data Sharing and Disclosure

We do not sell your personal data as traditionally understood. We also do not share personal data for cross-context behavioral advertising. We do not rent or trade your personal data.

We may share information with:

a. Service Providers

We engage trusted vendors as "service providers" under applicable U.S. privacy laws. These providers process personal data solely on our behalf, under contractual obligations that restrict them from using your information for their own independent purposes.

Trusted third-party vendors (e.g., cloud hosting, payment processors, analytics providers) who:

• Process data on our behalf
• Are contractually bound by confidentiality and data protection obligations

b. Legal Requirements

We may disclose information if required to:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect rights, safety, or property

c. Business Transfers

In the event of a merger, acquisition, or asset sale, data may be transferred as part of that transaction.

6. International Data Transfers

Your information may be transferred to and processed in the United States and other jurisdictions.

Where required, we implement safeguards such as:

• Standard Contractual Clauses (SCCs)
• Equivalent legal mechanisms

7. Data Retention

We retain personal data only as long as necessary:

• Account data: retained while your account is active and up to 12 months after closure
• Usage data: retained for analytics and security purposes for up to 24 months
• Billing data: retained as required by financial and legal obligations

We may retain data longer if required by law or for legitimate business purposes.

8. Data Security

We implement industry-standard technical and organizational measures to protect your data.

However, no system is completely secure. To the fullest extent permitted by law, we disclaim liability for unauthorized access, breaches, or data loss that occur beyond our reasonable control.

9. Your Rights

Depending on your location, including if you are a resident of certain U.S. states (such as California), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Request data portability
• Opt out of certain data uses where applicable
• Withdraw consent (where applicable)

To exercise these rights, contact us at contact@llmauthorityindex.com. We will respond within applicable legal timeframes.

10. Children's Privacy

Our services are not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically.

If we make material changes, we will notify you via email or through the platform. Continued use of the service constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us:

13. Additional Regional Disclosures

Do Not Track

Our platform does not currently respond to "Do Not Track" signals from browsers.

Email Communications

You may opt out of non-essential marketing communications at any time by using the unsubscribe link included in such emails.

California (CCPA/CPRA)

California residents have the right to:

• Know what personal data is collected and how it is used
• Request deletion of personal data
• Correct inaccurate personal data
• Opt out of the sale or sharing of personal data (we do not sell or share data for advertising purposes)
• Limit the use of sensitive personal information where applicable

We treat service providers in accordance with CCPA requirements and do not authorize them to use your data for independent purposes.

European Economic Area (EEA)

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.